British Airways travelers’ credit card details hacked | Fort Worth Star-Telegram

Virginia Carson
September 10, 2018

Anxious customers rushed to social media and helplines after the airline urged anyone who suspected they may have been affected to contact their bank or credit card provider.

It's reported that approximately 380,000 customers had their private and financial details stolen from the British Airways website following a data breach.

It is noted that the stolen data includes only information on non-cash settlements, hackers are unable to access your passport or flight information British Airways ' customers.

He said the attackers had not broken the airline's encryption but did not explain exactly how they had obtained the customer information.

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The airline says the breach has now been resolved and that the website is working normally. We have notified the police and relevant authorities.

In the U.S., Delta Airlines said in April that payment-card information for several hundred thousand customers could have been exposed by a malware breach months earlier.

There were reports of banks being inundated with calls, leaving account holders in lengthy queues, while some BA customers said they had to have cards cancelled and reissued as a result.

Speaking to Sky News, he said the online vulnerability had now been fixed after it was discovered on Wednesday, and indicated compensation could be a possibility for anyone who had lost money.

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"The moment we found out that actual customer data had been compromised that's when we began an all-out immediate communication to our customers, that was the priority", Alex Cruz, BA's chief executive and chairman, told BBC radio.

Have you booked with the airline in the last few weeks?

Customers due to travel can check in online as normal.

Consumer advice website MoneySavingExpert says customers should monitor bank and credit card statements closely for signs of possible fraudulent activity.

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Britain's National Crime Agency says it is investigating.

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