Amazon's Prime Day runs into early snags

Pauline Obrien
July 21, 2018

Amazon didn't release sales figures for the event, but it did say that this year's Prime Day sales surpassed those on last year's Cyber Monday and Black Friday and Prime Day.

Trouble on the site spiked just as the event began at 3 p.m.

Individual product pages appeared to not be affected and were still functional, though there were still issues involving adding items to carts for purchase.

Amazon's website has been up and down since the start of Prime Day in the United States at 3 p.m. Eastern.

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Amazon created Prime Day in 2015 to mark its 20th anniversary, and its success has inspired other e-commerce companies to invent shopping holidays.

This year Amazon's desktop and mobile websites both experienced major glitches on Monday, making it hard for customers to make purchases and sparking a social media storm in response.

Here are the absolute best deals and promotions being made available to Prime members. "There is no doubt that this will erode sales and deter some customers from buying", he said.

Check out all of Amazon's device deals below. It claims that many Amazon employees working at the fulfillment centers suffer from health problems and stress.

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By downloading the Amazon app, you can get a preview of the Prime Day bargains. Until then, so long as Amazon is still down, users can always browse some of the flash sale discounts being offered at Target for a limited time. Browse the entire range of live deals on Amazon's Prime Day page.

"While consumers will look to the big marketplaces - notably Amazon and eBay - for their purchases, there is still a significant opportunity for brands to engage with customers via retailers and their own websites, too", said Hugh Fletcher, global head of consultancy and innovation at Wunderman Commerce, Salmon's parent company.

As such, Amazon doesn't expect the protest to have any material impact on its Prime Day sales. Eighty percent of online sentiment about Prime Day conveyed anger or sadness, according to Crimson Hexagon, which monitors social-media feedback. Toys & Games (51% off), office (48%), and personal care (40%) were among the categories with some of the deepest early discounts, according to Market Track. It's hoping to keep Prime attractive for current and would-be subscribers after raising the US annual membership fee by 20 per cent to $119 and to $12.99 for the month-to-month option.

Although this may seem like a pretty big issue for Amazon to tangle with on one of its biggest sales days of the year, the company doesn't seem anxious. Whether it's a paper shredder, a dog crate, or a medicine ball, Amazon Prime members get 20 percent off the items in the basics section. The company now has over 100 million paid Prime members, almost double the number from 2016 and 20 million more than the 2017 estimates.

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Enjoy all the Prime Day 2018 deals by signing up for a free 30-day trial membership here.

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