Panera leaked customer info for months despite warning

Virginia Carson
April 4, 2018

The information, which also included names, email addresses, and birthdays, could have been breached for at least eight months, according to KrebsOnSecurity.

Panera Bread exposed the records of 37 million customers - including addresses and the last four digits of their credit card - on its website, a report has revealed.

Customer information such as phone numbers, email addresses and physical addresses may have been made available through the company's website. Thankfully, there was no payment information, but it would have been very easy for eavesdroppers to harvest the information and use it for identity fraud or spam campaigns.

The breach was first spotted by Dylan Houlihan, a security researchers who notified Panera Bread about the customer data leak eight months ago.

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The security news website Krebsonsecurity first reported the data leak.

Another day, another set of customers' personal data being exposed.

Panera Bread knows how to make a delicious sandwich, that is something we can confidentially say (The Italian is this editor's go-to item on the menu).

"The flaw never disappeared", Houlihan told KresbsOnSecurity.

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Panera Bread's website was briefly taken offline yesterday after being contacted by KrebsOnSecurity. As of this publication, the site is back online but the data referenced above no longer appears to be reachable.

- A data breach exposed Panera Bread customer records, FOX Business reports, and the company said it was has fixed the security flaw on its website.

Meister also said the company's investigation into the matter to date indicated that fewer than 10,000 consumers had been potentially affected and it was working to finalize the investigation and take the appropriate next steps.

The company said in a statement that following the reports, it chose to "shut down its website in order to fix any problem that may exist".

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